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email notifications not working
#1
My forum is cb1300.createmybb4.com

Email notifications don't seem to work. I've tested it and I didn't get any emails. Other users have reported this as well.

Is there something I've forgotten to do or is there a bug?

cheers

Alan
PS - I've subscribed to an email notification on this post too Big Grin
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#2
What is your email isp?
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#3
Jon,

It's outlook.com

I got a notification from this forum

Alan
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#4
We are having the same problem at https://bbb.createmybb4.com/

Some users get the notifications, some don't (including myself).
Brittany Bikers - https://bbb.createmybb4.com/
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#5
TerryR which isp are those emails?


Alan you get the emails on this forum though?
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#6
Yes, I do. And to the same ISP (same email address).
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#7
My email is gmail.com. My users that are not receiving notifications have a variety of ISPs.

I received the notification about your post above but none from my own forum.
Brittany Bikers - https://bbb.createmybb4.com/
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#8
is it just forum notifications or do other emails have same issue?


I just tested with send user an email feature from profile works.

I did just DKIM, DMARC support for emails so hopefully that helps too.
Please don't PM me for support. Try to post a topic allows other people to learn.
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#9
I'm not getting notifications about PMs or subscribed threads. I'm not sure about direct email, I have sent one to one of the people that is not getting notifications but he hasn't answered yet (but, of course, he won't if he doesn't get it!).
Brittany Bikers - https://bbb.createmybb4.com/
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#10
OK, he did get the direct email.
Brittany Bikers - https://bbb.createmybb4.com/
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