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+--- Thread: email notifications not working (/showthread.php?tid=3369)
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email notifications not working - Alan sh - 12-02-2021
My forum is cb1300.createmybb4.com
Email notifications don't seem to work. I've tested it and I didn't get any emails. Other users have reported this as well.
Is there something I've forgotten to do or is there a bug?
cheers
Alan
PS - I've subscribed to an email notification on this post too
RE: email notifications not working - Jon - 12-02-2021
What is your email isp?
RE: email notifications not working - Alan sh - 12-02-2021
Jon,
It's outlook.com
I got a notification from this forum
Alan
RE: email notifications not working - TerryR - 12-02-2021
We are having the same problem at https://bbb.createmybb4.com/
Some users get the notifications, some don't (including myself).
RE: email notifications not working - Jon - 12-02-2021
TerryR which isp are those emails?
Alan you get the emails on this forum though?
RE: email notifications not working - Alan sh - 12-02-2021
Yes, I do. And to the same ISP (same email address).
RE: email notifications not working - TerryR - 12-02-2021
My email is gmail.com. My users that are not receiving notifications have a variety of ISPs.
I received the notification about your post above but none from my own forum.
RE: email notifications not working - Jon - 12-03-2021
is it just forum notifications or do other emails have same issue?
I just tested with send user an email feature from profile works.
I did just DKIM, DMARC support for emails so hopefully that helps too.
RE: email notifications not working - TerryR - 12-03-2021
I'm not getting notifications about PMs or subscribed threads. I'm not sure about direct email, I have sent one to one of the people that is not getting notifications but he hasn't answered yet (but, of course, he won't if he doesn't get it!).
RE: email notifications not working - TerryR - 12-03-2021
OK, he did get the direct email.