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[Resolved] Can't seem to change or disable Registration hCaptcha - Printable Version

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+--- Thread: [Resolved] Can't seem to change or disable Registration hCaptcha (/showthread.php?tid=3345)



[Resolved] Can't seem to change or disable Registration hCaptcha - Sufficio - 07-02-2021

Hi! I'm brand new to all of this so apologies for any silly mistakes.

[Image: s5W0OyG.png]

I've been trying to disable or change the default hCaptcha that appears for registration. The option in General Config never seems to update anything:

[Image: rbfC46S.png]

I also tried setting it to the other options(such as nocaptcha recaptcha or recaptcha invisible) and adding the appropriate public and private keys, but the hCaptcha remained every time. I've tried hard refreshing, refreshing/rebuilding caches, and disabled any option I can find related to Captcha with no luck.

The reason I want to change it is because the questions on hCaptcha are ridiculously specific and people are struggling to register. It'll ask you to pick out motorcycles and have extremely cropped photos of the road or tires and then still rejects the answers you chose. I had to solve it 3-4 times before it finally worked.

I can't seem to find where to delete the captcha altogether via the template/theme area, if that would be possible. I don't need it to prevent spam because accounts require admin approval and it's going to be a small/private forum.

I searched for hours to try to solve this yesterday with no luck. I would really appreciate any help!

Forum link:

[snipped for privacy]

I'm using a default template and theme as far as I'm aware. I have a few plugins added for a chatbox, post liking, etc.


RE: Can't seem to change or disable Registration hCaptcha - Jon - 07-02-2021

I need to remove that option. We do not allow disabling of captcha due to spam issues.


RE: Can't seem to change or disable Registration hCaptcha - Sufficio - 07-02-2021

(07-02-2021, 06:00 PM)Jon Wrote: I need to remove that option. We do not allow disabling of captcha due to spam issues.

That's fine, but none of the other captcha options work, like I said. I've tried every single one and nothing replaces the hCaptcha.

[Image: kEleHPP.png]

I have both the keys added correctly and it still has the old hCaptcha.


RE: Can't seem to change or disable Registration hCaptcha - Jon - 07-02-2021

Yes hcaptcha is enforced no others allowed.


RE: Can't seem to change or disable Registration hCaptcha - Sufficio - 07-02-2021

(07-02-2021, 06:34 PM)Jon Wrote: Yes hcaptcha is enforced no others allowed.

Unfortunate since hcaptcha uses such poor photos. All I've gotten is feedback about how much of a pain in the ass it was to sign up because of it. Thanks for the response and answer though, appreciate it.


RE: Can't seem to change or disable Registration hCaptcha - Jon - 07-02-2021

It's more privacy focused than recaptcha I had issues with bots/image quality as well
https://blog.cloudflare.com/moving-from-recaptcha-to-hcaptcha/


RE: Can't seem to change or disable Registration hCaptcha - Sufficio - 07-03-2021

(07-02-2021, 06:59 PM)Jon Wrote: It's more privacy focused than recaptcha I had issues with bots/image quality as well
https://blog.cloudflare.com/moving-from-recaptcha-to-hcaptcha/

Gotcha, that's fair. I figured there was probably nuance or reasons that I wasn't aware of. Thanks for the answers, sorry for the late followup.