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Full Version: Unable to reset password
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Hello I'm not entirely sure if its a permissions issue but when I attempt to reset my password on my forum at:
http://genshiken.createmybb.com/member.p...ion=lostpw

It says I do not have permission to view the page and am unable to actually produce the reset password process.

Additionally I used an alternate account and was able to access the reset password prompt and input the e-mail for the account and no e-mail was sent to that address.
I confirmed that the e-mail address was valid.
Is it possible something is wrong on the mail server side not sending the email?
I would check your junk/spam/bulk folder.

If not what is your email ISP
It was not in those folders. it is a yahoo email address.
I also confirmed this doesn't work for other users.